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Über uns: Werde Teil der Wen Cheng Family!

Wen Cheng ist das Zuhause für authentische, handgezogene chinesische Nudeln und eines der spannendsten Food-Konzepte Deutschlands. Seit unserem Start 2021 in Berlin haben wir einen kulinarischen Hype ausgelöst, der heute in Berlin & Potsdam an mehreren Standorten von einem internationalen Team aus über 150 Mitarbeitern gelebt wird.

Bei uns trifft traditionelles Handwerk auf modernen Vibe. Während wir als Franchise-System deutschlandweit expandieren, bleiben wir unseren Werten treu: Wir bieten einen Arbeitsplatz voller Chancengleichheit, an dem Talente aus unterschiedlichsten Hintergründen gefördert werden. Ob in der Küche oder im Service – wir suchen Menschen mit Leidenschaft, die gemeinsam mit uns wachsen und unsere Gäste jeden Tag aufs Neue begeistern wollen.

Komm an Bord und schreib die Erfolgsgeschichte von Wen Cheng mit uns weiter!

Deine Challenge als Service Manager:

Shift Performance: Du leitest das Tagesgeschäft während deiner Schichten und sorgst für effizientes Personalmanagement, Bestandsrecherche und eine saubere finanzielle Performance.
Team Lead: Du schulst dein Team, erstellst die Dienstpläne und achtest darauf, dass unsere Standards nicht nur eingehalten, sondern gefeiert werden.
Good Vibes Only: Du förderst ein positives, kollegiales Arbeitsumfeld, in dem Teamwork und die Entwicklung jedes Einzelnen großgeschrieben werden.
Quality Control: Du setzt unsere operativen Standards um und sorgst dafür, dass der Service immer schnell, effizient und 10/10 ist.
Business Mindset: Du hast Verkaufszahlen und Ausgaben im Blick und hilfst aktiv dabei, die Profitabilität zu optimieren.
Guest Hero: Du bist das Gesicht für unsere Gäste, sorgst für maximale Zufriedenheit und löst jedes Anliegen professionell und mit Charme.

Das bringst du an den Pass:

Background: Du hast Erfahrung in der Gastronomie. Wenn du schon mal Personalverantwortung hattest – super! Falls nicht, ist das kein Ausschlusskriterium, solange die Einstellung stimmt.
Allrounder: Du verstehst, wie ein Restaurant funktioniert – vom Gastraum bis zum Zusammenspiel mit der Küche.
Host-Mentalität: Dein Fokus liegt immer auf dem Gast und einem unvergesslichen Erlebnis.
Organisation: Du bist ein Multitasking-Talent und weißt auch in Stoßzeiten, was Priorität hat.
Hygiene-Pro: Du kennst dich bestens mit Lebensmittelsicherheit und Hygienevorschriften aus.
Commitment: Abende, Wochenenden und Feiertage sind für dich die spannendsten Schichten.
Sprachtalent: Du sprichst Englisch (C1) und Deutsch (B2).

Warum Wen Cheng?

The Hype is still Real: Werde Teil eines der angesagtesten Food-Konzepte Deutschlands.
Cash & Career: Ein faires Gehalt, das deinen Einsatz schätzt, plus echte Aufstiegschancen.
Food Love: Kostenloses Personalessen bei jeder Schicht und fette Rabatte an all unseren Standorten.
Berlin Flex: Wir unterstützen dein Deutschland-Ticket, damit du entspannt durch die City kommst.
Vibe: Ein internationales, leidenschaftliches Team und Teamevents, die den Namen auch verdienen.

About us: Grow with Wen Cheng!

Welcome to Wen Cheng – the home of authentic Chinese hand-pulled noodles. Since 2021, we have grown rapidly, establishing iconic locations in Berlin & Potsdam and sparking a culinary hype that continues to expand. Behind our success is a diverse brand with over 150 employees from various nations, combining traditional craftsmanship with modern culinary excellence.

As we scale our franchise system across Germany, we are looking for passionate individuals to join our growing family. Wen Cheng is proud to be an equal opportunity employer, dedicated to attracting and developing talented people from all backgrounds. If you have a passion for hospitality and want to be part of a dynamic, international team, we want to hear from you!

Join us and grow with a brand that is redefining the food scene!

Your Challenge as Service Manager:

Shift Performance: You manage all aspects of daily restaurant operations during your shifts, ensuring efficiency in staff management, inventory control, and financial performance.
Team Lead: You train, schedule, and supervise team members, ensuring optimal coverage and strict adherence to company policies.
Good Vibes Only: You promote a positive and collaborative work environment, fostering teamwork and supporting the professional development of your employees.
Quality Control: You implement and uphold operational standards to ensure consistent service quality and maximum efficiency.
Business Mindset: You monitor and analyze sales figures and expenditures, taking proactive measures to optimize profitability and reduce costs.
Guest Hero: You interact with customers to ensure their satisfaction, resolving any concerns promptly and with professional charm.

What You Bring to the Table:

Background: You have catering experience. Previous staff responsibility is a plus, but not a must if you have the right mindset.
All-rounder: You have good knowledge of restaurant operations, including the interaction between front-of-house and back-of-house.
Host Mentality: Excellent customer service skills with a focus on providing a memorable dining experience.
Organization: Strong time management skills with the ability to multitask and prioritize effectively under pressure.
Hygiene Pro: In-depth knowledge of food safety and hygiene regulations.
Commitment: Flexibility to work evenings, weekends, and public holidays as required.
Language Skills: You are fluent in English (C1) and have some German Skills (B2)

Why Wen Cheng?

The Hype is still Real: Become part of one of the trendiest food concepts in Germany.
Cash & Career: A fair salary that recognizes your commitment, plus real opportunities for advancement.
Food Love: Free staff meals during every shift and fat discounts at all our locations.
Berlin Flex: We support your Deutschland-Ticket so you can travel through the city relaxed.
Vibe: An international, passionate team and team events that actually deserve the name.

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